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Annotated Bibliography: Research on Involving Crime Survivors in Program Planning and Policy Making

“Service user involvement” means inviting people who have used services to discuss the design and delivery of those services. This annotated bibliography collects research about people with lived experiences participating in nonprofit committees and boards. This research may be useful for victim services organizations reviewing their governance structures and seeking insight and accountability from crime survivors. The research articles below mostly do not discuss crime victims who work as service providers or staff in victim services agency. (One summary mentions a related report about victim-practitioners’ experiences integrating personal experiences of victimization into their work). This is not a comprehensive scan of all literature. Articles included are published between 2005-2019 and mostly about services in the United States and United Kingdom. Contact the CVR Librarian to access full-text and additional articles.

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Try the following search in CVR Library: (clients OR users OR recipients OR victims OR peers) n5 (inclusion OR involvement OR member*) AND (board OR council OR advisory OR committee) AND (social services OR victim services OR nonprofits)

• Related phrases: co-creation, expertise-by-experience, participatory governance, service user involvement, lived experience, or nothing about us without us

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Tags: bibliography, crime victims, service user involvement, victim input