Digital (chat and text) hotline: Exploring the service approach and impact on survivor wellness

Get ready for back-to-school season with fresh insights to boost your agency’s approach to digital hotline services! As communities sharpen their pencils and gear up for a new academic year, Texas family violence agencies are stepping up their game by expanding hotline support through chat and text, alongside traditional phone services. A dedicated team of researchers and practitioners just completed a three-year “study session” at two Texas programs, confirming that digital hotlines significantly enhance survivors’ health, safety, and well-being.

Join Dr. Leila Wood, Professor and Director of Research and Evaluation at VIPR and the Center for Violence Prevention at UTHealth, and colleagues from family violence programs, as they present key “lessons learned” from their comprehensive research. This interactive webinar will deliver valuable takeaways, practical “homework” for implementing digital hotline services, and a lively Q&A to make sure your agency is fully prepared to support survivors in the digital age.

Featured Presenter: Dr. Leila Wood – Professor, Director of Research and Evaluation, VIPR and Center for Violence Prevention

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