Measuring Service Outcomes with iMPRoVE: An overview for victim legal service providers

iMPRoVE makes it possible for victim legal service providers to measure their outcomes and service quality through surveys of victims and survivors. Join us for this overview webinar on iMPRoVE (Measuring Provider Responses to Victimization Experiences), a FREE, innovative tool funded by the Office for Victims of Crime.

What You’ll Learn:

– The value of collecting and reviewing outcome data for legal service program effectiveness, staff morale and resilience, and the ability to tell your program’s story;

– How iMPRoVE makes it easier to collect and analyze survivor feedback while allowing anonymous sharing of experiences and service impact;

– What iMPRoVE is already revealing about the benefits of victim services, as seen through a new national data dashboard.

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